Worried about Twitter holding itself accountable? Well, don’t be, because Jack is here to tell us all about how hard they’re working to make sure their solutions are ‘holistic’ and fair.
One sec … HA HA HA HA HA HA HA HA HA HA HA HA *breathes*
Shew, that was funny, our bad.
Ok, here’s what Jack had to say about accountability:
We’re committing Twitter to help increase the collective health, openness, and civility of public conversation, and to hold ourselves publicly accountable towards progress.
— jack ??? (@jack) March 1, 2018
Collective health.
K.
#VerifyKikkoman do the right thing jack
— Steak-umm (@steak_umm) March 1, 2018
Ha! We love Steak-Umm.
Ok, back to Jack’s rant.
Why? We love instant, public, global messaging and conversation. It’s what Twitter is and it’s why we‘re here. But we didn’t fully predict or understand the real-world negative consequences. We acknowledge that now, and are determined to find holistic and fair solutions.
— jack ??? (@jack) March 1, 2018
They didn’t predict people would be jerks to each other? Have they not been on the Internet before?
We have witnessed abuse, harassment, troll armies, manipulation through bots and human-coordination, misinformation campaigns, and increasingly divisive echo chambers. We aren’t proud of how people have taken advantage of our service, or our inability to address it fast enough.
— jack ??? (@jack) March 1, 2018
*cough*
While working to fix it, we‘ve been accused of apathy, censorship, political bias, and optimizing for our business and share price instead of the concerns of society. This is not who we are, or who we ever want to be.
— jack ??? (@jack) March 1, 2018
Sure.
We’ve focused most of our efforts on removing content against our terms, instead of building a systemic framework to help encourage more healthy debate, conversations, and critical thinking. This is the approach we now need.
— jack ??? (@jack) March 1, 2018
As long as the content that remains is content they agree with.
FIFY.
Recently we were asked a simple question: could we measure the “health” of conversation on Twitter? This felt immediately tangible as it spoke to understanding a holistic system rather than just the problematic parts.
— jack ??? (@jack) March 1, 2018
He should use the word, ‘holistic’ more.
If you want to improve something, you have to be able to measure it. The human body has a number of indicators of overall health, some very simple, like internal temperature. We know how to measure it, and we know some methods to bring it back in balance.
— jack ??? (@jack) March 1, 2018
Wha?
Our friends at @cortico and @socialmachines introduced us to the concept of measuring conversational health. They came up with four indicators: shared attention, shared reality, variety of opinion, and receptivity. Read about their work here: https://t.co/A12ZrACs8Z
— jack ??? (@jack) March 1, 2018
Variety of opinion.
HA HA HA HA HA HA HA.
Oh, sorry, our bad again but that is hilarious.
What we know is we must commit to a rigorous and independently vetted set of metrics to measure the health of public conversation on Twitter. And we must commit to sharing our results publicly to benefit all who serve the public conversation.
— jack ??? (@jack) March 1, 2018
Independently vetted.
Fancy.
We simply can’t and don’t want to do this alone. So we’re seeking help by opening up an RFP process to cast the widest net possible for great ideas and implementations. This will take time, and we’re committed to providing all the necessary resources. RFP: https://t.co/SFb3e8joLl
— jack ??? (@jack) March 1, 2018
Opportunity! Wheee!
We’re going to get a lot of feedback on this thread and these ideas, and we intend to work fast to learn from and share the ongoing conversations. @Vijaya, @mrdonut and I will do a Periscope next week to share more details and answer questions.
— jack ??? (@jack) March 1, 2018
Oh good.
Thanks for taking the time to read and consider, and also, come help us: https://t.co/KzlFJWLMjX
— jack ??? (@jack) March 1, 2018
And help wanted.
Alrighty then.
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