What a day for United … one of those days where you do not envy their Customer Service or Social Media teams. As Twitchy reported earlier, United overbooked a flight and when a ‘volunteer’ refused to give up his seat, he was forcibly moved.
When the video went viral on social media, United’s CEO, Oscar Munoz, released a statement:
United CEO response to United Express Flight 3411. pic.twitter.com/rF5gNIvVd0
— United Airlines (@united) April 10, 2017
They’re working with URGENCY … good to know. *snort*
Try again.
— Tessa Dare (@TessaDare) April 10, 2017
Luckily (and hilariously), folks on Twitter took it upon themselves to rewrite Munoz’s statement – “fixing it” as they say:
Hey @United, I fixed your CEO's statement pic.twitter.com/SbguFHLNAC
— Cody Gough (@ProducerCody) April 10, 2017
“Find a way to not take any responsibility for what happened” … that is truth in advertising right there.
https://twitter.com/nickmon1112/status/851489015400411136
This one is far more colorful than the first but has the same idea that United screwed up.
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Additionally from United:
https://twitter.com/nickmon1112/status/851492246721634308
Guess they can? Apologies. Right.
Related:
Hey United, Pepsi called … they said to tell you THANKS (wow, this video is AWFUL)https://t.co/I9KG2jh9sT
— Twitchy Team (@TwitchyTeam) April 10, 2017
HA! Jonah Goldberg shares a clip from United’s ‘new ad’ https://t.co/wEwd5DqQLK
— Twitchy Team (@TwitchyTeam) April 10, 2017
Think United’s bad day can’t get worse? These #UnitedMovieLines won’t do them any favors https://t.co/EyeCsTeBgm
— Twitchy Team (@TwitchyTeam) April 10, 2017
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