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Jack Dorsey unleashes a 'patently untrue' thread on the mistakes he made while leading Twitter

Former Twitter CEO Jack Dorsey returned from his “break” to write this whopper of a thread in response to criticism from Elon Musk and others directed at current Twitter employees:


First up, he says that “[e]ery decision we made was ultimately his responsibility* — notice the footnote here — and “[i]n the cases we were wrong or went to far, we admitted and worked to correct”:

And, boy, it’s weird “every time Twitter was ‘wrong or went too far’ it was always in one direction”:

Maybe one of the problems with Twitter right now is that Jack *really* believes what he wrote?

“This is patently untrue” and maybe — just maybe — with Elon Musk in charge we’ll get some answers:


And it’s not like he “fixed” things quickly:

Is anyone buying it? We’re not:

Dorsey continued:

“Some things can be fixed immediately, and others require rethinking and reimplementing the entire system. It is important to me that we get critical feedback in all of its forms, but also important that we get the space and time to address it. All of that should be done publicly.”


“A transparent system, both in policy and operations, is the right way to earn trust. Whether it’s owned by a company or an open protocol doesn’t matter _as much as_ deliberately deciding to be open about every decision and why it was made. It’s not easy to do, but it must happen.”

“Doing this work means you’re in the arena. Nothing that is said now matters. What matters is how the service works and acts, and how quickly it learns and improves. My biggest failing was that quickness part. I’m confident that part at least is being addressed, and will be fixed.”

Now for the footnote from his first tweet where he throws those same employees under the bus:


“*it’s also crazy and wrong that individuals or companies bear this responsibility. As I’ve said before, I don’t believe any permanent ban (with the exception of illegal activity) is right, or should be possible. This is why we need a protocol that’s resilient to the layers above.”




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