US Airway is learning a valuable lesson in a) common sense and b) don’t anger a First Class passenger with access to Twitter.

First, here’s the story a reader tipped us off to earlier today:

Passengers: Flight attendant refused to hang Army Ranger’s uniform jacket

CHARLOTTE, N.C. — Passengers onboard a U.S. Airways flight from Portland, Oregon to Charlotte were outraged after they said a flight attendant mistreated an Army Ranger Thursday morning.

They told Channel 9 that First Sergeant […] asked a flight attendant if he could hang up his uniform jacket to keep it from getting wrinkled. That flight attendant said the service is available only to first class passengers and refused to let other passengers, who volunteered, to switch seats with him.

Those on the flight claimed the flight attendant even yelled at passengers who tried to ask other attendants.

Now, the reason that this story has gone viral is largely due to the efforts of Kirbs72, a reported First Class passenger on the same flight who took to Twitter to express his outrage:

US Airways has promised Kirby72 that they’re now aware of the situation and are in the process of an internal investigation. That’s good news, but we wonder how many other soldiers have been treated as shabbily.

Editors note: We are not publishing the name or photograph of the soldier.