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Widespread outage inspires apology from Netflix, anger and poetry from customers

Netflix acknowledged in a tweet that a Christmas Eve outage was indeed “terrible timing.” Users testing out new tablets, game consoles and TVs suddenly found that they were locked out of the service, and they turned to Twitter to share their frustration.

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https://twitter.com/Lashay_XO/status/283404853550669825

https://twitter.com/WatchOnNetflix/status/283369958870773760

https://twitter.com/MasonAkaAmazing/status/283406799019839489

https://twitter.com/niagara_view/status/283406718262706177

https://twitter.com/alexandraABE/status/283404777168199680

https://twitter.com/Samantha__Says/status/283408826286354432

https://twitter.com/paigemccomas/status/283408737484566528

https://twitter.com/justloren/status/283408369585381376

https://twitter.com/andymboyle/status/283365883865346048

Terrible timing indeed! How many people were counting on that streaming video of a fireplace to make the holiday complete?

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Word online is that the trouble originated with a problem in Amazon’s cloud infrastructure. Several hours of movie depravation have driven some to try their hand at poetry.

https://twitter.com/TheMissE/status/283405246489845760

https://twitter.com/Alex_Sebenski/status/283370019881115648

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