As Twitchy reported, mother Elit Kirschenbaum penned a scathing post slamming United for a flight attendant’s odious treatment of her special-needs daughter Ivy.
United has finally responded to the flood of Twitter complaints:
@erikashapiro Safety regs mandate customers 2 years or older have own seat. (1/2)
— United Airlines (@united) December 31, 2014
@erikashapiro Our employees tried to work w/customers to accommodate, given requirements. (2/2) ^RS
— United Airlines (@united) December 31, 2014
That doesn’t cut it with Kirschenbaum:
https://twitter.com/kirsch71/status/550428763079864320
https://twitter.com/kirsch71/status/550434309950414848
https://twitter.com/kirsch71/status/550434828060196864
It doesn’t cut with others, either:
V.inadequate @united response to distressing story abt flt attendant's actions #unitedwithivy http://t.co/AC5rXrVdo3 pic.twitter.com/bqsBmIBLeG
— Toby Harnden (@tobyharnden) December 31, 2014
Appalling! @tobyharnden: V.inadequate @united response to distressing story abt flt attendant http://t.co/1ejqHW9BhY pic.twitter.com/eVBR5xiiJS”
— Dominic Waghorn (@DominicWaghorn) December 31, 2014
.@united Your response to @kirsch71 was insufficient. She indicated she & her family had flown ur airlines w/o any issues b4. #UnitedWithIvy
— ???TrAcEy,RN, MSN?? (@Here_ISound_Off) December 31, 2014
.@united that response to what your flight attendant made @kirsch71's family & special needs daughter go through seems rather cold.
— Jake Tapper (@jaketapper) December 31, 2014
Recommended
@jaketapper @united @kirsch71 It would "seem" that United is determined to drive away all their customers. Been in the news a lot,none good.
— Chris Scalise (@scause1701) December 31, 2014
@jaketapper @united Wow, not a great response. Where is your compassion? As a 1M + United flyer, I remember when you were a great airline!
— Blanche Poulet (@fppoulet) January 1, 2015
https://twitter.com/ConserveTruth14/status/550439882213298177
@united Dear United Airlines You can do better
— Treat Williams (@Rtreatwilliams) December 31, 2014
We sincerely hope so.
***
Update:
More from United:
@jaketapper Please read more about this here: http://t.co/0EEgDU6uqc ^RS
— United Airlines (@united) January 1, 2015
Sorry, but no:
.@united thank you for responding. you seem to still be missing two issues: the child’s physical inability to sit. plus basic compassion.
— Jake Tapper (@jaketapper) January 1, 2015