Just two days ago it was “Vampire Diaries” actor Ian Somerhalder who was making accusations of racism against American Airlines. We still don’t know what happened there. What we do know is this: if you have a bad experience on a flight, Twitter can be a great tool to get the airline’s attention — if you’re a celebrity like Seth Rogen with 1.3 million followers.
@Sethrogen We don't like to hear this. We would like to help. Please DM her confirmation number and more details. ^MF
— United Airlines (@united) October 21, 2013
Rogen also retweeted others’ complaints against the airline to his followers.
https://twitter.com/OldMetJohn/status/392403271370821633
https://twitter.com/sarahdonzy/status/392403300202446848
@Sethrogen @united They have no customer service skills whatsoever…I vowed never to fly with them again.
— Jean Arthur (@JArthurCasting) October 21, 2013
@Sethrogen @united I JUST FLEW WITH THEM YESTERDAY AND VOWED NEVER TO AGAIN!!! THEY DIDN'T HELP ME & THERE WERE ASHTRAYS ON BATHROOM DOORS.
— kelly oxford (@kellyoxford) October 21, 2013
https://twitter.com/Keeeeeley/status/392405058627055617
Isn’t there a day that goes by without a celeb being hassled by an airline? Well, Sunday was pretty quiet, except for David Alan Grier’s rant at American Airlines.
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American Airlines sucks ass! There was almost a riot n baggage claim today at LAX #AmericanAirlinesSUCKS! #AmericanAir
— David Alan Grier (@davidalangrier) October 21, 2013
Protip: use the airline’s Twitter address and not the hashtag for quicker results.
@davidalangrier It's @AmericanAir
— The Plainsmen (@plainsmen1) October 21, 2013
@plainsmen1 Thanks for your concern. We've reached out to the David and we'll work with him.
— americanair (@AmericanAir) October 21, 2013
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