The Anthem Blue Cross public relations account is being inundated with complaints this week as people struggle to learn if their payments have been credited and their benefits started. While most agreed that the rollout of the federal HealthCare.gov website was a disaster, Covered California’s high enrollment was touted by some on the Left as evidence that Obamacare is working just fine.
Covered California this weekend extended its payment deadline to Jan. 15, but many people say they’ve already paid and have no proof that they’re covered.
https://twitter.com/citizenrobot/status/420276520448307200
https://twitter.com/TSInsurance/status/420641780422295552
@AnthemPR_CA Been on hold for an hour to ask questions about my policy. With all the money you make, please hire some more phone operators.
— meiko (@meiko) January 7, 2014
@AnthemPR_CA Misdirected calls: 2. Hang ups: 4. Total wait time to date: 8 hours. What a disappointment.
— rachelinouray (@rachelinouray) January 7, 2014
https://twitter.com/bluelighttv/status/420663350796627968
@AnthemPR_CA is your website working? i can't register…
— Chad A R (@chadopticon) January 7, 2014
https://twitter.com/amberdebenning/status/420641779566661632
https://twitter.com/pdx_jeff/status/420590346934824961
@anthembluecross @askanthem @anthempr_ca I’ve paid, I’m covered since 1/1. I’m sick, need tests. I have no member number, no info. Help!
— Sue Kearney (@MagnoliasWest) January 7, 2014
The Obamacare @AnthemPR_CA said I couldn't sign up for just debited $300 from my bank. Anthem claims I'm not a member. Heh?
— Claire Díaz-Ortiz (@Claire) January 7, 2014
https://twitter.com/mish_meka/status/420387680325623808
@ijreview @AnthemPR_CA this is so very very sad. my heart goes out to all these people. it's beyond a reasonable mind's comprehension
— Hariette Petersen (@selahvtoday) January 7, 2014
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https://twitter.com/citizenrobot/status/420275100038864896
I have been on hold with @AnthemPR_CA for 1 hour and 20 mins to CANCEL a plan. Kill me now. #thisnewhealthcareblows
— Emily Macintosh (@MyLifeOnMatch) January 7, 2014
We’re anxious to see if the #thisnewhealthcareblows hashtag takes off.
For those in @CoveredCA that are threatening to report @AnthemPR_CA for fraud, it's gummint now might as well report the #IRS for theft.
— Mean-Deplorable Jay ???⚓ (@jay6018) January 7, 2014
Related:
‘This whole thing has been a mess’: More frustration with Covered California
Buten or butten? Covered California misspellings don’t inspire confidence
Thwarted consumers vent about problems with Covered California’s website
Covered California has interesting advice for enrollees who haven’t been invoiced
Covered, California? Frustrated users reporting error messages as deadline looms
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