Comedian Stephen Kruiser took to Twitter to voice his frustration with Federal Express.
Day Two waiting to see if @FedEx can accomplish the simple task of finding an address that's a block away from the busiest freeway in the US
— SFK (@stephenkruiser) December 11, 2013
Ex-MTV VJ and author Kurt Loder offered a suggestion:
@stephenkruiser @UPS @FedEx But have you visited USPS recently…?
— Kurt Loder (@kurt_loder) December 11, 2013
Heh.
@stephenkruiser notice it was FedEx that was in Cast Away and not UPS.
— Sean Corcoran (@DK745) December 11, 2013
Zing! Federal Express did not reply via its Twitter account. But look who did:
@stephenkruiser And, we're here to assist you if you ever need it. 🙂 ^RN @UPS cc: @FedEx
— UPS Customer Support (@UPSHelp) December 11, 2013
Way to work it, UPS! That’s how it’s done. The copying of @FedEx on the reply was an especially nice touch.
#WINNING RT @UPSHelp @stephenkruiser And, we're here to assist you if you ever need it. 🙂 ^RN @UPS cc: @FedEx
— SFK (@stephenkruiser) December 11, 2013
Indeed. UPS delivers on the social media end for sure.
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