As many of us do, Joe Scarborough included the name of a company whose service he uses but was unsatisfied with in a tweet on Sunday afternoon. In this case, Scarborough was complaining about the Wall Street Journal’s website:

And then the editor-in-chief of the paper, Gerard Baker, jumped in and blamed Scarborough’s tech woes on user error and accused him of cheaping out on a subscription:

Blame the customer? And he’s a subscriber already:

As it happens, this is a common error experienced by subscribers that Baker just wasn’t aware of:

That didn’t go as expected:

Keep in mind this was Scarborough attempting to increase clicks for the WSJ:

Baker did apologize and now he’s got the techies on it:

Now maybe the CTO can call everyone else back, too?