It’s clear by now that Veterans Affairs Sec. Robert McDonald, who dared to compare his agency’s appalling life-or-death wait times to long lines at Disneyland, is running some sort of Mickey Mouse operation, and senator and combat veteran Joni Earnst has called for his resignation.

Plenty noted that Disneyland does in fact take its wait times very seriously, and credit is due Benny Johnson of the Independent Journal Review, who reached out to Disney for comment. A Disney Theme Parks spokesperson knocked it out of the park, so to speak:

We take wait times very seriously. We continually push the boundaries to give our guests the best experience possible. A large team of highly trained industrial engineers are tasked with improving our guest’s experiences, from transportation, to guest flow, to ride comfort and certainly wait times.

Further, McDonald’s choice to pick on Disney as an example was an especially poor one considering the company’s founding. “This company was founded by veterans,” the spokesperson noted. “Roy Disney was an officer in the U.S. Navy and Walt drove an ambulance in France assisting service members directly after WWI.”


That was a long time to wait for an apology, but more important, how was your satisfaction with the apology experience?

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