Tesla Motors co-founder Elon Musk could use some cheering up tonight, after New York Times reporter John Broder published a lengthy travelogue suggesting the company’s Model S sedan lost its charge in cold weather and left him stranded by the roadside. While Musk and the Times hash things out, actor and comic Kevin Pollak has nothing but good things to say about his purchase. People really, really love this car.

It’s a cool car, but is it still cool when it gets cold?