For United Airlines, the week is off to a bad start. Yesterday, they were ripped for “passing the buck” over a dog being left on the runway. And today, there are more complaints. It’s never good when the corporate account is routinely publishing tweets like these:

Fed up about his experience, comedian Jim Norton vented:

He is far from the only disgruntled customer.

#DontFlyUnited also trended nationally.

Screen Shot 2014-12-29 at 1.37.51 PM

In Norton’s case, at least, there was somewhat of a resolution.