Hilarious! Former CNN anchor’s luggage lost, leaves ‘surprise’ on plane; Airline responds

@campbell_brown We're sorry you had to wait for your bag. What's your flight number so we can have cabin service clean that row, Campbell?

— American Airlines (@AmericanAir) November 27, 2013

@AmericanAir trust me, they know

— Campbell Brown (@campbell_brown) November 27, 2013

@campbell_brown We appreciate you letting them know. We'll have your luggage out to you as soon as possible.

— American Airlines (@AmericanAir) November 27, 2013

@campbell_brown Now that is effective use of social media.

— Jonathan Wald (@jonathanwald) November 27, 2013