Just two days ago it was “Vampire Diaries” actor Ian Somerhalder who was making accusations of racism against American Airlines. We still don’t know what happened there. What we do know is this: if you have a bad experience on a flight, Twitter can be a great tool to get the airline’s attention — if you’re a celebrity like Seth Rogen with 1.3 million followers.
@Sethrogen We don't like to hear this. We would like to help. Please DM her confirmation number and more details. ^MF
— United (@united) October 21, 2013
Rogen also retweeted others’ complaints against the airline to his followers.
— Ham Slice (@OldMetJohn) October 21, 2013
— Jean Arthur (@JArthurCasting) October 21, 2013
— kelly oxford (@kellyoxford) October 21, 2013
@Sethrogen they left a peanut on my seat and im allergic. Not even joking..
— ☺ (@Keeeeeley) October 21, 2013
Isn’t there a day that goes by without a celeb being hassled by an airline? Well, Sunday was pretty quiet, except for David Alan Grier’s rant at American Airlines.
— David Alan Grier (@davidalangrier) October 21, 2013
Protip: use the airline’s Twitter address and not the hashtag for quicker results.
— Grant (@plainsmen1) October 21, 2013
@plainsmen1 Thanks for your concern. We've reached out to the David and we'll work with him.
— American Airlines (@AmericanAir) October 21, 2013