Widespread outage inspires apology from Netflix, anger and poetry from customers

Netflix acknowledged in a tweet that a Christmas Eve outage was indeed “terrible timing.” Users testing out new tablets, game consoles and TVs suddenly found that they were locked out of the service, and they turned to Twitter to share their frustration.

Terrible timing indeed! How many people were counting on that streaming video of a fireplace to make the holiday complete?

Word online is that the trouble originated with a problem in Amazon’s cloud infrastructure. Several hours of movie depravation have driven some to try their hand at poetry.

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